Can't find your answer? Chat with us or send us an email. At PureTime we are always ready at your service! If you need any assistance, please contact one of our staff members. Please make sure to send your email to the right department, to avoid delays in us getting back to you.
Pre-Sales
Marie deals with general and technical watch questions, stock, discount and sales related Whatsapp:+447537172233
Billing
Sarah deals with everything billing related, including additional payments, adjusting credits and refund Whatsapp:+447537172233
Quality Control
Marie deals with sending you your quality control pictures and adding/changing Whatsapp:+447537172233
Tracking
Ramir deals with sending you your tracking number and assisting with your package's status and package delivery Whatsapp:+447537172233
Repair
Maggie deals with you when your wartch needs to be repaired, please contact Whatsapp:+447537172233
Technical Support
Is the PureTime website not working properly or having other technical issues, please report to Whatsapp:+447537172233
If you should need to communicate with a native English speaking and writing employee of PureTime (if you are not English yourself, for example, and your written English is not amazing) then please contact Francis with your questions.
